Assign a phone number to a user

A user can have one or more external phone numbers in Magic IP. Here’s how to assign a number or purchase a new one.

1. Access the Phone Numbers section

After selecting a user in the SmartPBX interface, click on the Phone Numbers tab. You’ll see a summary of the numbers assigned to this user. If none are assigned yet, you can add one here.

​

2. Add an existing number

Click on Add from available numbers to assign an existing number to this user. This allows the user to receive external calls directly via this number.

3. Purchase a new number

(coming soon)

If you don’t have any available numbers, you can click on Purchase numbers to buy a new one. The number will be immediately added to the list of available numbers in your account.

4. Save changes

Once the number is assigned to the user, click on Save changes to finalise the operation.

• Related Articles

• Add or remove phones for a user

  Each Magic IP user can have multiple types of phones associated, such as SIP phones or softphones. Here’s how to manage phones for a user. 1. Access phone management In the SmartPBX interface, go to the Phones tab after selecting a user. You’ll see ...

• Configure a user’s advanced features

  Magic IP allows you to configure advanced features for each user to optimise call handling and the user experience. Here’s an overview of the main features available. 1. Access advanced features In the SmartPBX interface, select the user you want to ...

• French National DID End User registration requirements

  For personal identity verification: * Name, last name * Contact phone number * Passport or ID copy For business identity verification: * Name, last name * Contact phone number * Company name * Company incorporation certificate copy For address ...

• How to set up your business's main number

  During the installation of your Magic IP phone system, one of the key steps is configuring the main company number. This number is used for managing incoming calls and is required to set opening hours, holidays, and call routing. Here is a ...

• Configure user information

  In Magic IP, each user has their own settings, such as name, system role, and call management options. Here’s how to access and configure this information. 1. Access user information In the SmartPBX interface, go to the Users tab from the left-hand ...