How to set up your business's main number
During the installation of your Magic IP phone system, one of the key steps is configuring the main company number. This number is used for managing incoming calls and is required to set opening hours, holidays, and call routing. Here is a step-by-step guide to help you configure this number.
1. Add a main number
When you first access the configuration interface, you will see a message prompting you to add a main number before continuing. Here’s how to proceed:
Click on Add main number.
You can either choose an available number from your account, or purchase a new number if needed.
2. Choose an available number
If you already have numbers associated with your account, you can select one:
- Click on Add from available numbers.
- A list of numbers will appear. Select the one you want to use as the main number by checking the box next to it.
- Then click on Add selected numbers to confirm your choice.
3. Finalize the configuration
Once the main number is added, it will appear in the management interface. You will then be able to configure additional features such as:
- Opening hours: define the hours during which calls are received.
- Holidays: schedule the periods when the company is closed.
- Incoming call management: configure call routing based on hours or holidays.
You can also edit or remove this number at any time by clicking on the available options next to it.
Info
By following these steps, you can easily configure your company’s main number and manage incoming calls effectively. If you need additional help, feel free to contact our technical support team.
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