Set a different ringtone for internal calls
To configure a different ringtone on a phone for internal calls, follow the step-by-step procedure below:
Access the phonebook:
Add a new contact for each internal user:
Configure the contact information:
Name: Enter the user’s name (e.g., "Jean Dupont").
Office number: Enter the user’s phone extension (e.g., 201, 202, etc.).
Select a specific ringtone for internal calls:
In the contact settings, look for the "Ringtone" option.
Select the desired ringtone to differentiate internal calls.
Save and repeat the process for each internal contact:
This makes it easier to identify internal calls by using a distinctive ringtone, which improves call management and allows immediate recognition of the call’s origin.
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